Terms of Service

Last updated October 11, 2026.

Chicago Hat Club is a trade name of Doodle House LLC, 1175 Tower Rd, Schaumburg, IL 60173. "We," "us," and "Chicago Hat Club" in these terms mean Doodle House LLC. Card charges show on your statement as “SQ *CHICAGO HAT CLUB” (older charges may show “DK Accessories”).

Using this site

By browsing, creating an account, or placing an order you agree to these terms. Please use the site honestly — don't try to break, overload, or misuse it, and keep your login details to yourself.

Orders and pricing

We work hard to keep prices, product details, and stock accurate, but errors happen. If a product is listed at the wrong price or is out of stock after you order, we may cancel or adjust the order and will always let you know first. Placing an order is an offer to buy; your order is confirmed once we email you a confirmation.

Payment

Payment is due at checkout through our payment provider. You confirm you're allowed to use the payment method you enter. Prices are shown in US dollars unless noted otherwise.

Hat Club membership (automatic renewal)

Price and billing. Membership is $10.00 per month. We don't add sales tax to the membership fee — hats you buy with your Hat Club credit are taxed at checkout like any other purchase. Your first charge happens when you join, and you're charged again on the same day each month after that (if your join date doesn't exist in a shorter month, you're charged on that month's last day). By joining, you authorize Chicago Hat Club, through our payment provider, to charge your payment method each month until you cancel. You must be 18 or older to join. When you join, we keep a record of your agreement — the date and time, the wording you agreed to, and the version of these terms.

What you get. Each paid month adds $10.00 in Hat Club credit to your account, which you can spend on hats in the Chicago Hat Club shop. Your first $10.00 is added as soon as your first payment goes through. Members also get early access to new drops, as described on the Hat Club page.

Member pricing. While your membership is active, retail hats are 50% off the regular price, for up to 4 hats in each billing month (a billing month runs from one monthly charge to the next). Additional hats in the same billing month are at the regular price. If a hat is already on sale, you pay the lower of the sale price and the member price — discounts don't combine, and promo codes don't apply to member-priced hats. Member pricing is paused while a membership is paused, past due, or on hold. We may change the member discount or the monthly hat limit with notice under Price changes below.

Rewards. Members earn 10% of the amount they pay for hats as Hat Club credit. Shipping, tax, the membership fee, and any part of an order paid with Hat Club credit don't earn rewards. Rewards are added 14 days after your order ships. If an order is refunded or a hat is returned, the rewards for that amount are removed.

About your credit. Hat Club credit (monthly credit, rewards, and any bonus credit) is store credit for hats. It doesn't expire, and it stays on your account if your membership ends — you can keep spending it in the shop. It has no cash value, can't be exchanged for cash, transferred, or sold, can't be used for wholesale orders, shipping, or the membership fee itself, and isn't refundable. If a monthly membership payment is refunded or reversed (for example, through a chargeback), the credit that payment added is removed.

Pausing. Instead of canceling, you can pause from your Account page for 1, 2, or 3 billing months. The pause starts at the end of the month you've already paid for. While paused you aren't charged, don't earn monthly credit, and don't get member prices; your existing credit stays. Your membership and monthly charges restart automatically when the pause ends, or sooner if you restart it from your Account page.

Confirmation. After you join, we email you a confirmation that repeats these terms — the price, that it renews monthly, and how to cancel. Every monthly charge comes with an email receipt with a link to cancel, and once a year, shortly before the anniversary of your join date, we email you a reminder of the price, how often you're charged, and how to cancel.

How to cancel. Sign in, open your Account page, and choose Cancel membership. You can also ask us to cancel through the Help page. When you cancel, no further monthly charges are made. Your membership benefits continue until the end of the month you've already paid for, and you can undo the cancellation from your Account page until then without being charged again. Canceling never requires you to look at an offer, give a reason, or call us. If you choose to, you can see optional offers (such as pausing or one-time bonus credit) on the cancel screen. Forgot to cancel? If you're charged for a new month and haven't used it yet — no credit spent, no member-priced hats ordered, and no bonus credit taken since that charge — you can cancel within 7 days of the charge and get that month's charge refunded in full to your card, once every 12 months. Choose Cancel & refund on the cancel screen. Your membership ends right away and that month's $10 credit is removed (any credit you had before stays yours). Otherwise we don't give partial refunds for the rest of a month, except where the law requires it. After your membership ends we may send you up to three emails about rejoining; each has a link to stop them.

Price changes. If the monthly price or any material term changes, we'll email you 7 to 30 days before the change applies to your next charge, so you have time to cancel if you don't want to continue.

Payment problems. If a monthly charge fails, you can pay it or update your card from your Account page, and our payment provider may email you a link to pay. Member prices are paused and you won't earn new credit until the payment is collected; your existing credit stays. If it still can't be collected, we may end your membership.

If we end the program. If we discontinue the Hat Club, we'll stop charging you and your unused credit stays usable in our shop.

Returns and warranty

Returns, exchanges, and delivery are covered on the Shipping & Returns page, and product issues are handled through Warranty. Those pages are part of these terms.

Your content

Anything you submit — reviews, messages, claim details — you confirm is yours to share and isn't unlawful. You give us permission to use it to run the store and respond to you.

Wholesale accounts

Wholesale access is granted at our discretion after review, and wholesale pricing and the full catalog are for approved business accounts only. Don't share wholesale access outside your business.

Activity on business (wholesale) accounts — sign-ins and sign-outs (including failed attempts), pages and products viewed, searches, cart changes, quote and order requests, orders, and account changes, with the time, IP address, device/browser and approximate city — is logged for account security and service and kept for 90 days. See our Privacy Policy for details.

Limits

The site and products are provided as-is beyond the warranty we offer. To the extent the law allows, we aren't liable for indirect or incidental losses from using the site. Nothing here limits rights you have under applicable consumer law.

Changes

We may update these terms as the store grows. The current version always lives on this page. Questions? Reach us through the Help page.